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Mission Statement

WHO are we?

The company was founded 1979 as a private company and transformed 1989 into a company limited.
The company is owned by Margarethe and Wolfgang Knap, both acting as executive directors.

 

WHAT are we doing?

Our job is the wholesale of electronic components, we are distributor, sole agent and importer.
Since our foundation quartz crystals, crystal oscillators and crystal filters, peltier modules, thermoelectric systems and heat pipes as well as connectors form the basis of our sales. Long-year experience and permanent training as well as continuous quality control allow intensive and specific technical advising and problem solutions.
The majority of our customers are Austrian makers of electronic products, but we export to all parts of the world, too.
We buy our products directly from manufacturers worldwide.

 

WHAT is the idea behind?

We understand ourselves as a knowledge-driven distributor of electronic components, to satisfy our customers needs and to be economically successful.

 

HOW we are doing it?

Our customers and their needs are the centerpoint our decisions and actions. We invest our experience and knowledge to guarantee quality, reliability and efficiency of our products and services.
We train our co-workers and support commitment, team spirit and open communication.
We take care and extend relations with our suppliers.
We only get things started, which we are able to handle successfully and thoroughly.
We act responsible in view of society and environment and follow all legal rules.

 

We want to ...

  • recognize the todays and tomorrows requirements of our customers before our competitors do,
  • fully satisfy our external and internal customers with customer-oriented services including value addition,
  • have qualified and creative co-workers, proud of sharing the companies success,
  • improve our companies viability by best possible usage of our potential performance and
  • achieve reasonable profits to ensure our competitiveness.

 

Quality System

To meet these demands we introduced a quality management system according to ISO9001 and committed ourselves to its realization, maintenance and continous improvement.

With close cooperation between our customers, suppliers and ourselves we feel well equipped to follow the evident developments of the future!

Vienna, April 13th 2016

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